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Drivetrain malfunction

35007 Views 346 Replies 79 Participants Last post by  stryker
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Got i4 2nd day. Driving not possible. So sad. I am waiting for roadside assistance towing 3 hours. Long day. ☹😣😩😭
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BMW USA customer relations said if I pay the money FIRST, then they can open a case to see if they can do any reimbursement.

I think this might be my first and last BMW. It's just a small shifter knob change. I know the car isn't broken. I know the car didn't shit itself. I think this is just BMW being greedy and not working with me. The dealership won't even try to put the old shifter back on unless I give them 600 bucks. It's a 5 minute job.
The $600 probably includes what they anticipate to be a fair amount of time spent on the reprogramming piece. It sucks but if they succeed, you’ll be up and running again without a catastrophic bill. It’s that 6 grand possibility if it fails that will be a hard pill to swallow. I could not.
The $600 probably includes what they anticipate to be a fair amount of time spent on the reprogramming piece. It sucks but if they succeed, you’ll be up and running again without a catastrophic bill. It’s that 6 grand possibility if it fails that will be a hard pill to swallow. I could not.
What would you do? Neither BMW nor dealer seems to be willing to be working with me at all. What if I simply don't even have 6k. What happens to my car lol
That is what the master technician said remotely. I will drop off the car tomorrow at dealer to confirm.
To follow up, mine was not a major issue. A fuse issue that was it. I inspected the fuses and I must have put it in the wrong spot. So totally on me. Glad its nothing major!
What would you do? Neither BMW nor dealer seems to be willing to be working with me at all. What if I simply don't even have 6k. What happens to my car lol
That’s the thing. I think I’d ask the dealer to do their best with the $600 knob job and hope like hell that it does the trick. If that fails, it sounds like it’s either find a way to pay for the 6 grand repair up front and pester BMW to reimburse or if that’s not possible, ask what the dealer would pay you for the car. I say that because they might be able to pay top dollar based on demand knowing they can absorb some of the repair costs and then make it up when they sell.

For me personally, if I were faced with that option, I’d be inclined to try to sell it to the dealer because the 6 grand repair is a big gamble. As you said, first it would require the ability to pay it, and then you may or may not get help from BMW after the repair is done.
What would you do? Neither BMW nor dealer seems to be willing to be working with me at all. What if I simply don't even have 6k. What happens to my car lol
Yeah, it's a terrible situation, and I'm glad it's not me. That's about all I can say. $6k just seems absolutely crazy.
All he changed was the knob itself for a slight cosmetic change. It’s true there can be risks with pretty much anything, but this was a rather small mod. If he tinted the windows and the car turned into a brick, would that be reasonable to expect? I don’t think so.
no but you mess with the transmission that's what happens I don't think its right but its what it is I am not an engineer so I cant tell you what affects what, but they cant draw line from the windows to the transmission but they shore could draw a line from the shifter to the transmission. and that's what they did. Imagine if they caught you changing out the steering wheel by yourself good luck
no but you mess with the transmission that's what happens I don't think its right but its what it is I am not an engineer so I cant tell you what affects what, but they cant draw line from the windows to the transmission but they shore could draw a line from the shifter to the transmission. and that's what they did. Imagine if they caught you changing out the steering wheel by yourself good luck
A shift knob is held with a single screw and is a 30 second job. And it seems like every other car on the planet you can change the knobs just fine why is it just this one? Bad engineering perhaps?
They asked me to take my car and return the loaner if I can't pay the 6 grand.

I told them I would gladly do that if the car was able to move.

I'm pretty sure I'm just talking to a bunch of bots who don't think before they speak. NPCs spewing general words like an AI chat.
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They asked me to take my car and return the loaner if I can't pay the 6 grand.

I told them I would gladly do that if the car was able to move.

I'm pretty sure I'm just talking to a bunch of bots who don't think before they speak. NPCs spewing general words like an AI chat.
I’m confused. Isn’t there still the possibility the knob swap and a little programming will clear the fatal trans error and resolve the issue? Why can’t they try that first before asking for the $6k?
I’m confused. Isn’t there still the possibility the knob swap and a little programming will clear the fatal trans error and resolve the issue? Why can’t they try that first before asking for the $6k?
They are 99 percent sure it's not gonna work because they did try reprogramming before they said and the errors never cleared. They said it's a hard stuck error and it's caused a bunch of other things. I think it's bullshit ultimately, even if it doesn't work I'd still pay 600.

They lowered the cost to 4,000 given the situation, and they said I can try to contact BMW for more reimbursement after it's done. Which I'll try to do.

I have an emergency fund for stuff like this but I really didn't want to use it. I'll try my best to be reimbursed for a couple more grand if not the whole thing at least through BMW. One thing is though I'm done with mods.
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They are 99 percent sure it's not gonna work because they did try reprogramming before they said and the errors never cleared. They said it's a hard stuck error and it's caused a bunch of other things. I think it's bullshit ultimately, even if it doesn't work I'd still pay 600.

They lowered the cost to 4,000 given the situation, and they said I can try to contact BMW for more reimbursement after it's done. Which I'll try to do.

I have an emergency fund for stuff like this but I really didn't want to use it. I'll try my best to be reimbursed for a couple more grand if not the whole thing at least through BMW. One thing is though I'm done with mods.
Ugh. Well, at least there’s a little movement but it’s disappointing the knob swap is all but off the table as a solution. If you approve the $4k repair, I hope they at least try it FIRST before replacing the entire module. I’m guessing they’ll have to do it anyway if they think the aftermarket knob is wonky.

Sucks that you’re going through this! Yeah, I agree about mods. Given the unbelievable amount of technical interconnectivity in apparently every part of a car like this, basically nothing is safe or easy. :/
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All he changed was the knob itself for a slight cosmetic change. It’s true there can be risks with pretty much anything, but this was a rather small mod. If he tinted the windows and the car turned into a brick, would that be reasonable to expect? I don’t think so.
It is a small cosmetic change that requires a very specific shutdown procedure of the high voltage system and the low voltage system. If not done correctly, this can happen. In the unlikely event something would happen, BMW can’t be held liable. Definitely worst case scenario, but this is the risk we take when we do our own retrofits.
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A shift knob is held with a single screw and is a 30 second job. And it seems like every other car on the planet you can change the knobs just fine why is it just this one? Bad engineering perhaps?
I don't understand it but they are not banging you for no reason their must be more to it then meets the eye
All he changed was the knob itself for a slight cosmetic change. It’s true there can be risks with pretty much anything, but this was a rather small mod. If he tinted the windows and the car turned into a brick, would that be reasonable to expect? I don’t think so.
if their was nothing to it they would have fixed it to avoid bad press
It is a small cosmetic change that requires a very specific shutdown procedure of the high voltage system and the low voltage system. If not done correctly, this can happen. In the unlikely event something would happen, BMW can’t be held liable. Definitely worst case scenario, but this is the risk we take when we do our own retrofits.
Hey let’s not forget you added more instructions to your one post after the fact buddy, and then you got lucky! Although I’m pretty sure your instructions were for a different mod but same battery procedure.
Mod: I understand emotions around this are going to run high, but let’s keep our cool and respect for others. Thanks.
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We've certainly veered away from the Drivetrain Malfunction thread topic but what the heck.
...but this is the risk we take when we do our own retrofits.
This.

I totally empathize and the situation is unfortunate, but blaming BMW or the author of an Internet how-to for unexpected results after modifying one's car is misplaced anger founded in regret. I hope BMW works with Fayt349 but any consideration is a gift; not an obligation. Modern cars, and EVs in particular, are complicated, interconnected machines with specific maintenance/repair requirements that aren't always apparent. As such, modifying anything connected to electronics without the benefit of official shop procedures can be a gamble. Don't get me wrong, I've done my share of modding (to include literally "chipping" ECUs before plug-n-play was a thing), but I accepted the risk was mine should something go wrong.
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Hey let’s not forget you added more instructions to your one post after the fact buddy, and then you got lucky! Although I’m pretty sure your instructions were for a different mod but same battery procedure.
I really do feel bad for you buddy. If I went into that modification knowing what I know, there is no way I would think that this would even be a plausible outcome. I really do hope it works out.
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Modern cars, and EVs in particular, are complicated, interconnected machines with specific maintenance/repair requirements that aren't always apparent.
This is an aspect given far too little attention. We have seen on i4talk many Service Centers who do not know how to do normal maintenance on these vehicles. The interconnected nature of the electrical paths in the car create all kinds of potential conflicts. This is an unfortunate truth. Frankly, this is one reason I haven't plugged my V1 into the rear view mirror power. It would be just my like I'd brick the car, even though others have done it successfully.
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Mod: I understand emotions around this are going to run high, but let’s keep our cool and respect for others. Thanks.
I'm sure we all feel bad for him he is part of our I4 family
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