"My BMW" will not "Update" any Settings | BMW i4 Forum
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"My BMW" will not "Update" any Settings

5.4K views 14 replies 9 participants last post by  MINi4  
Not sure why, but yesterday I lost the ability to perform any remote services through the app. It still showed the car, but no updating of status and no preconditioning (which is everything in the winter!). I would get the “Cancel / Retry” pop-up. Tried rebooting idrive and rebooting the phone without success. But then did a full log out and reinstall of the app and that did the trick. So, not sure which really fixed it, but adding it to the list of possible tricks for others.
 
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That happens from time to time, services are down. If you wait for 15 min, they are generally back. It's really annoying in the winter indeed.
That does happen from time to time where you just need to wait 5 minutes for the car or the servers to get happy. This was a different scenario. For 48 hours straight it would not connect or update. I even tried it standing right next to the car out on the open. It definitely lost connection permanently and needed some help reestablishing.