Did you check the recall tool to see if you have any open stopsale/fixes? Might be the reason its being held up.
Mine is headed to Utah and I'm in the same situation.
From what I gather from the Genius Agent is there a quite a few cars waiting to go to Carrier to deliver to the dealerships due to many being help up because of the recalls/stop sale.
Mine was released to carrier on 7/24 but still no update from genius or sales agent or app. Same story when I call... " It should go out in the next few days"
Glad it's close but really sad these cars take 3-4 weeks to get on a trailer to head to dealers.
I am at port in CA waiting but only 1 day. I hope this is not a bad sign. What dealership did you use? I used Scottsdale BMW.My car has been dispatched from the VDC for transportation to the dealership, but, it has been in this status for nearly two weeks now. It's going to Phoenix for reference. Any idea why?